Privacy Policy

When you submit the contact form, we receive the name, email address, company, and message you provide. The service also uses request information such as an IP address to apply abuse-prevention limits.

The website may create ordinary technical logs needed to operate, diagnose, and protect the service. Do not submit passwords, payment-card data, health records, or other sensitive or regulated information through the contact form.

As of this policy’s effective date, the public website does not use a third-party analytics tracker or advertising cookies. This policy will be updated if that practice changes.

We use contact information to review and respond to an inquiry, understand the requested work, protect the form from misuse, and maintain the website. Information submitted for a project may later be governed by a separate written agreement.

We do not use contact-form submissions to create public testimonials, case studies, or marketing claims without separate permission.

We retain inquiry information only as reasonably needed to respond, maintain business records, protect the service, or meet applicable legal obligations. Retention for an active engagement is defined by the relevant agreement and operating requirements.

We may use infrastructure, database, and email providers to operate the contact workflow. We may also disclose information when required by law or when reasonably necessary to protect the service and its users. We do not sell contact-form information.

You may ask a question about information you submitted by emailing contact@cachevalleysystems.com. We will evaluate access, correction, or deletion requests in light of identity, contractual, security, and legal requirements.